Though it's not ideal to restrict background data usage for your messaging and work apps, you might have done so unknowingly. While this works hand-in-hand with Data Saver, there's still an option on Android to restrict background data usage. Just swipe down from the top of the screen twice to open the quick settings panel, then find Data Saver from there and turn it off.Įnsure background data is not restricted for WhatsAppĪs well as turning off Data Saver, you should also ensure your WhatsApp is allowed to use data in the background. Normally, you should find the one-click switch in your quick settings panel. To ensure you don't miss any chats when WhatsApp is not on your screen, kindly Disable Data Saver. The effect is that you could only receive/send messages while WhatsApp is on your screen - you stop receiving WhatsApp notifications as soon as you leave the app for another. While 'Data Saver', on its own, does its job by smartly reducing data usage on apps you're not currently using on your screen, it can affect your WhatsApp functionality. We believe there are other more useful Instant Messaging apps - like Telegram and Signal, allowed in your country, you can try them out instead of WhatsApp. If WhatsApp is banned in your country, you should automatically see the notification when you open or try to register WhatsApp. So, if you're in one of those countries, you cannot use WhatsApp. Yes, WhatsApp, or some of its features, were banned in some countries. If there's any pending system update, kindly connect to a Wi-Fi network to download and install it. To check that, go to Settings > System > System Update > Online Update. Tap on it to update your WhatsApp.Īs well as updating your WhatsApp, also ensure you're running the latest software on your phone. If an update is available, you'll see the Update button under the app. Open the Play Store on your phone and search for WhatsApp. To fix that, you need to update your WhatsApp from the Play Store. It also has a feature that stops your WhatsApp from working if you're running a very old version. WhatsApp is accustomed to rolling out updates via the Google Play Store to fix bugs and introduce new features. You should skip that for now until you've tried all the fixes in this article. But note that you'll lose your chat history. On the same page, you could also try clearing the storage data for WhatsApp. Now tap the back button, then click Force stop to shutdown WhatsApp.Tap on Clear cache to erase the cached data for WhatsApp. You'll find the options to clear the cache and data for the WhatsApp app. Click on App info or other options to view all apps.Open the Settings app on your phone, then click on Apps & notifications.To fix this you need to clear the cache data for your WhatsApp. But these data, called cache, can become corrupted or unneeded at some point, which might cause the issue of whatsapp stops working on android. Just like every other Android app, WhatsApp usually stores some data temporarily to make it work efficiently and use fewer resources. If your network is working flawlessly but your WhatsApp is not picking up, try other solutions below. You can try connecting to a Wi-Fi network, toggle off/on your mobile data, or simply check your data balance. If it's not working, that means there's a problem with your network. To diagnose that, simply open an app, like Chrome, to check if your network is actually working. As you already know that WhatsApp relies on the internet to do its job, you wouldn't be able to send/receive messages if your phone is out of coverage or your internet data has expired. If restarting your phone didn't do trick, we still have many fixes for you, one of which is to check your network. You can also do so from the power menu: long-press the Power button to show the power menu, then tap/swipe on Restart. To force restart your phone, press and hold the Power button for about 10 seconds. Just restart your phone by any means and continue enjoying your chats. Presumably, the problem is caused by a bug hanging around somewhere in the system. Let's get started.įirst things first: it is recommendable to restart your phone if WhatsApp is not working on Android. In the article, we'll be guiding you on 12 ways to fix WhatsApp not working on Android. Whether WhatsApp is not connecting at all, not receiving or sending data in the background, or maybe the app is shutting down frequently, there are a couple of fixes to try. WhatsApp is one of the most populous Instant Messaging apps used across both Android and iOS.With that on the ground, it is somewhat embarrassing and painful when your WhatsApp stops working on Android.
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